Email Processing Dashboard

AI-Powered Classification & Routing

BB

Emails Processed

8

FNOL Claims

2

Urgent - Route to Claims

Quote Requests

2

Route to Sales/Underwriting

Cancellations

0

Route to Retention

Avg Confidence

93.8%

AI Classification Accuracy

Processed Emails

Click to view detailed analysis

Fw: URGENT: Roof Damage Claim – Policy #FL-HO-398746

2026-01-23

From: Brent Backhaus

FNOL Claim 83% confidence Review Needed 4

URGENT: Roof Damage Claim – Policy #FL-HO-398745

2025-05-29

From: Brent Backhaus

FNOL Claim 97% confidence RikAI Verified 4

I need support, help me please

2025-05-23

From: Brent Backhaus

Unclassified 0% confidence RikAI Verified

I need help with the attached PDF which is having issues

2025-05-23

From: Brent Backhaus

Unclassified 0% confidence RikAI Verified 1

I need support, help me please

2025-05-23

From: Brent Backhaus

Unclassified 0% confidence

I need help with the attached PDF which is having issues

2025-05-23

From: Brent Backhaus

Unclassified 0% confidence

FW: Anderson Automotive Group LLC -- Excess Cyber -- 4/1

2025-03-25

From: Daigle, Christopher

Quote Request 98% confidence RikAI Verified 7

FW: Anderson Automotive Group LLC -- Excess Cyber -- 4/1

2025-03-25

From: Daigle, Christopher

Quote Request 98% confidence RikAI Verified 7

Classification Breakdown

First Notice of Loss 2
Quote Requests 2
Cancellations 0
Unclassified 4

Auto-Routing Rules

FNOL Claims

→ Claims Department (Priority)

Quote Requests

→ Sales / Underwriting

Cancellations

→ Retention Team

Processing Stats

With Attachments 6
RikAI Reviewed 6
AI Confirmed 4

Supported Input Sources

Office 365 / Outlook

Live mailbox via Microsoft Graph API

Active

Outlook .MSG Files

Batch process exported email files

Available

Process emails from live mailboxes or bulk import .msg files from any folder.